intelligent property management system integrates new technologies such as cloud computing, big data, internet of things, artificial intelligence, wireless communication, etc., and links software and hardware facilities, so that the property can perceive the operation of parks, commercial buildings, residential quarters, apartments and other formats in real time, service data, visitor data, parking data, payment data and other management data can be viewed in the big data platform or management background. The system coordinates all kinds of resources, shares all kinds of information in real time, completes online payment, online service, online supervision, online collaborative office, online evaluation, online approval and other functions, effectively improves the efficiency and supervision level of property services, and meets the diversified needs of owners to the greatest extent and at the lowest cost. Unified platform management, so that the service is more accurate, more efficient management, to information resource sharing to accelerate the property service standardization, information, intelligent. How to effectively organize and manage community resources and provide more convenient services for residents has become a problem to be solved by property companies. Smart property management system can use science and technology to change the traditional way of life from the perspective of the Internet. For people to bring convenient life.

I: smart property management system solution

the main components of the property are commerce and residence, so the information application of the property community always focuses on the daily life of users and managers, in the smart property community, smart applications will penetrate into all aspects of people's lives. Smart property extends the application of wisdom to the user's internal, its own business management: such as all kinds of cost management, financial management and property management related to property management, as well as all kinds of hardware equipment involved in the process of property management, for example, various electronic information equipment, communication equipment, entertainment equipment, household appliances, automation equipment, lighting equipment, security (monitoring) devices and water, electricity and heat meters (generally called three-meter and three-prevention equipment) are connected into a network, through the combination of property management App and property management owner applet or other platforms, automatically change states according to changes in the environment. The travel of personnel is also faster due to the emergence of intelligent parking lot, intelligent entrance guard and visitor management system. intelligent parking lot system unified management of vehicle parking within the jurisdiction, keeping the smooth flow of plane and vertical traffic such as roads, aisles, elevators and escalators. People's living environment and working environment can also be intelligently managed. The environmental monitoring equipment installed in the community can not only display the environmental conditions of the community, facilitate personnel to arrange activities and reasonably arrange working hours, but also provide data to the environmental monitoring system of the environmental protection department. Intelligent services will continue to enrich and improve, so that people's way of life more intelligent, more convenient.

2. the construction content of smart property management system

in the era of mobile internet, online and offline services are increasingly integrated, and smart property can enable owners to pay fees, apply for repairs, inquire and other functions without leaving home, it not only allows the property to devote more energy to on-site management, improve service quality, but also reduce service costs, drive down property fees, increase owner payment rates, and reduce property management costs.

1. property repair solution : owners can reserve the maintenance service of the property company online through Nuohuai property management system APP. Maintenance orders are circulated in the background in the form of work orders. From the time the owner puts forward the maintenance requirements to the time the maintenance is completed, all important information and the maintenance process are recorded, forming the maintenance ledger of the property company and improving the supervision of the maintenance service quality. The owner can score and comment on the maintenance results. To ensure the high quality of every repair and better customer satisfaction.
2. Property Billing and Online Payment Scheme: Owners can receive monthly bills for property fees, parking fees, rental bills, etc. After the owner checks in, he can directly view the monthly property bill information and pay the bill through the small program of the property management system. Small programs can also be directly deployed under the WeChat public number or service number of the property company to form an internal closed loop for the management of the property company.
   • The system has a built-in billing management system that enables billing and financial management within the property. It can also interface with the property's existing property management system, and all billing data can come directly from the property management system.
   • supports the function of online payment of property fees, through online payment methods such as wechat and code scanning, or through app push bills by property employees.
   • property notification solution: the business issues property notification through the background, and all users currently located in the community can receive push messages in time. the messages are sent and accepted free of charge
   • community mall solution: property companies can release transaction information through APP, including second-hand transactions, house sales, house rental, etc., to create a community trading market, provide new channels for property diversification. All transaction information can only be displayed in APP after passing the property examination to ensure the authenticity and safety of the information. Can be connected with the background property rental management module to achieve integrated management.

3. complaint suggestion solution:

the owner puts forward complaints or opinions to the property through small procedures, and the backstage of the property company accepts and replies in time.

• all complaint suggestion forms are kept in the background of the system, forming a ledger, and clearly keeping the owner's complaint suggestion records for each time.
• after the property company replies, the owner's small program can be seen and scores the complaint suggestions, such as satisfaction, etc.
• express delivery solution: after the owner's package arrives at the residential area, the property customer service will push the express package collection information to the owner according to the specific house number address on the package. Owners can also check which express deliveries have arrived and which have been received and which have not been received in the applet.
• article release solution: owners can apply for article release online through the mobile terminal, fill in relevant article information, and support photo/picture uploading. The property is reviewed in the background and released after passing.
• Item Leasing Solution: Owners can lease resources from property companies through small programs. For example, for the rental of all resources such as shop rental, advertising space rental, parking space rental, conference room rental application, etc., the property company can set up the rental resources, rental price, resource status, etc. in the background to view the rental status of resources. The resource leasing module, which interfaces with the material management module of the internal management of the property, can form an inventory ledger for material management.

4 Nuohuai lease management system :

The main line is investment management-lease management-contract management, including housing management, lease guidance price management, early business opportunity management, lease contract addition, review, renewal, change and termination functions, while providing contract warning, housing lease control chart, bad debt warning, rental rate statistics and other reporting functions. Improve paperless office efficiency through electronic contract signing. Ensure efficiency while safeguarding legal security.

5 convenient service solutions:

according to the classification mode of housekeeping, car washing, second-hand trading, tutoring, etc., to show the convenient service facilities around the community.

• Based on the LBS location, priority is given to displaying convenient service facilities that are closer to the current user. All the convenience service enterprises settled in have reserved exclusive preferential terms with the operators for exclusive use by community APP residents.
• users can directly reserve convenient services around the APP and enjoy convenience and benefits.

6 Community Activity Solution:

Show various commercial, cultural, sports and social activities of the community in the mode of carousel. On the one hand, users can sign up for activities they are interested in through the owner's small program. On the other hand, for the activities that have been held, the content and wonderful pictures of the activities can be displayed and shared with the residents.

7 Property e-commerce platform solution :

Integrate the city's commerce and merchants into one. Provide store information and online purchase of commodities of merchants around the community. Through accessing life scene services and surrounding shopping malls in APP and small programs, users are promoted to be active and transformed, thus turning community users into commercial traffic and realizing the commercial transformation of property companies. Take the community family as the center, convert community users into traffic through platform services, and realize the transformation of commercial value

1. adopts the business store mode, and all franchisees can set up shop in the mall. Online sales of goods, and support WeChat villages and other online payment models. To create a mobile Internet mobile phone mall based on franchisees. Increase the value-added service income of property companies
2. merchants can manage commodity sku, logistics information, sales area, etc. online through the merchant background. the background has order management, inventory management, financial management, after-sales management and other applicable e-commerce purchase, sale and storage functions. You can set up coupons, groups,
3. Nuohuai Community Mall to realize mobile phone payment and community information for owners. Intelligent access control management system, intelligent parking, property services, property surrounding businesses and other functions are for owners and customers of the community operation platform.
4. community consultation: push property announcements, warm tips, community activities and other messages to owners and customers, and allow each community to publish different notices, community activities and other information. And can push message facing the cell.
5. online payment: the management system of nohuai community mall realizes seamless data connection with nohuai property charging system, and real-time acquisition of information from the charging system of the property company to realize data display without delay. Owners and customers can inquire about various fees such as property management fees, utilities and parking fees anytime and anywhere, and complete payment through mobile phones.
6. intelligent parking: owners and customers can use functions such as monthly card renewal fee, parking payment, temporary parking payment, vehicle visit, etc.
intelligent access control management system through Nuohuai property management applet: open the door through a variety of functions in the Nuo Huai applet. Owners and customers can also register information about visitors to facilitate smooth access.
7. Property Services: Owners and customers can submit service applications, complaints or suggestions anytime and anywhere via mobile phones. Property services include online repair, goods release, decoration application, cleaning and greening, complaints and suggestions, convenience services and other modules.

iii, introduction to Nuohuai Software

Chongqing Nuohuai Software Co., Ltd. is an enterprise information solution provider integrating software product research and development, software service outsourcing and software consulting. It is a nationally certified double-soft enterprise and has won the titles of Chongqing Advanced Technology Service Enterprise and Service Innovation Demonstration Enterprise. Nuo Huai software has been adhering to the "customer first, excellence, honesty and trustworthiness" concept, to provide customers with quality services.

Since its establishment more than ten years ago, Nuowai Software has successfully completed more than 1500 projects for customers in more than 50 different countries and regions. Old customers have cooperated with Nuowai for more than 10 years, and the largest project exceeds 10 million. In China, we provide professional IT system research and development services for Hong Kong AME Investment Company, Hong Kong Land, Aofeng Automobile, Chongqing Times, Xiecheng Technology, Sihui Consulting and other customers.

4, system introduction

Nuohuai software has developed a number of systems such as property management, e-commerce, intelligent hardware, etc. for community/park ecology, at present, it has served more than 3,000 projects of thousands of property companies across the country, distributed in more than 30 provinces, municipalities and autonomous regions across the country. In order to better adapt to market development and provide high-quality Internet + services, the current team is focusing on using emerging technologies such as the Internet of Things to build a smart management platform. On this basis, we have cooperated with many customers and polished multiple mature systems for smart communities, smart properties and smart hardware.

With rich experience in software development, Nuo Huaiyun Property Management can better provide personalized customized services for property customers and tailor-made solutions that fit business processes.

We are always based on industry insight, to create customer value as the starting point, we expect to quality services and products to help every customer achieve success.