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Ningbo City recently announced that it will establish a red and black list system to strengthen the supervision of property service enterprises. The introduction of this measure is not only a response to the weak supervision of the current property service industry, but also a kind of maintenance and protection of the interests of owners. In this context, we need to seriously consider and explore how to better strengthen the supervision and management of property service enterprises, so as to improve the satisfaction of owners and the trust of the public.

The significance and function of the 1. red and black list system

The property red and black list system refers to the evaluation and ranking of property service companies, including companies with good performance on the red list and companies with poor performance on the black list. Through this system, owners can timely understand the performance of property service enterprises, so as to choose more high-quality property service enterprises. For property service enterprises, this system can promote them to improve service quality and management level, so as to strive for higher evaluation and more customers.

2. the current problems of property service companies

at present, there are a series of problems in the property service enterprises in our country, which are mainly manifested in the following aspects:

1. the service quality is uneven

at present, the service quality of property enterprises is uneven, and some property service enterprises have problems such as inadequate service, poor service quality and poor attitude, seriously affected the satisfaction of the owners and the trust of the public.

2. Poor level of management

some property service enterprises have problems such as low management level, lax management and chaotic management, which leads to the decline of property service quality and the strengthening of owners' awareness of complaints and rights protection.

3. Inadequate industry supervision

At present, there are loopholes in the supervision of my country's property service industry, and the supervision of the regulatory authorities is not enough to effectively protect the legitimate rights and interests of owners, which further aggravates the problem of disorderly development of property service companies.

Suggestions 3. Strengthening Supervision and Management of Property Service Enterprises

in order to solve the problems existing in the current property service enterprises and strengthen the supervision and management of the property service enterprises, we need to start from the following aspects:

1.34 establish laws and regulations

perfect laws and regulations on property services should be established, the rights and obligations of property service enterprises should be clarified, and supervision responsibilities and acceptance channels should be defined, so that the relationship between the owners and property service enterprises can be clear and standardized.

2. Intensified supervision

The relevant regulatory authorities should strengthen the supervision of property service enterprises, formulate strict management standards, and punish enterprises with substandard service quality in accordance with the law, so as to safeguard the legitimate rights and interests of owners.

3. Enhanced Disclosure

The regulatory authorities can disclose the red and black list information of property service companies through official website, WeChat public numbers, etc., and update the service evaluation and ranking of property service companies in a timely manner to facilitate owners to choose high-quality property service companies.

4. Enhanced owner autonomy

The owners' committee should actively play its role in supervising and managing the quality of property services, conducting regular consultations with property service companies, coordinating and solving problems, and protecting the rights and interests of owners.

4. epilogue

The establishment of the property red and black list system in Ningbo is of positive significance for strengthening the supervision and management of property service enterprises. Through this system, owners can keep abreast of the performance of property service companies and choose high-quality property service companies, thereby improving the overall quality and market competitiveness of the property service industry. Regulatory departments should strengthen the supervision of the property service industry, pay attention to the rule of law, information, detailed management means, in order to safeguard the legitimate rights and interests of owners and the public. Property service enterprises should strengthen their own management, improve service quality, in order to strive for higher evaluation and more customers. On the whole, the property red and black list system is an effective means to strengthen the supervision and management of the property service industry, an important measure to protect the rights and interests of owners, and a necessary condition to promote the healthy development of the property service industry.