What are the development status and challenges of the property management industry

The current development status of the property management industry is rapid growth and has been widely recognized. With the acceleration of urbanization and the continuous expansion of the real estate market, the property management industry will continue to maintain a good momentum. According to statistics, there are currently about 500000 residential areas in the country, including about 160000 old residential areas. With the promulgation of the Civil Code, the proportion of residential areas setting up industry committees is expected to further increase. Under the superposition of multiple factors, the progress of the market-oriented baptism of residential quarters will be greatly promoted.

driven by the situation, property enterprises have already laid out their plans one after another. with the help of capital strength and housing development blood transfusion, they have continuously expanded their management area, forming a scale effect to dilute the operation and management costs of enterprises, at the same time, it also expands the customer base for community business and improves the operational potential. In addition, it is also more common to increase digital transformation efforts to seek third-party technology enterprise services or self-developed platforms to improve operational efficiency and optimize customer experience for enterprises.

At the same time, the property management industry also faces some challenges, such as:

1. the quality of personnel is uneven: due to the uneven quality, training level and experience of property management personnel, it is necessary to strengthen the training and supervision of employees.
2. Rising management costs: The short service life of building public facilities and high maintenance costs have led to higher and higher property management costs and increased payment pressure on residents and developers.
3. Consistency of management and service standards: Due to different scales and different business models, the management and service standards of property companies are different, and standardization and supervision need to be strengthened.
4. Community governance issues: Property management plays an important role in community safety, environmental sanitation, and cultural construction, but issues such as owners' committees, residents' autonomy, and participation of young volunteers still need to be resolved.

Through a series of development promotion measures, the scale expansion catalyzed by non-brand effect has greatly improved the property industry in many aspects such as operating profit, area under management, operating income, etc, but on the contrary, the increase in profit margins has declined, showing a phenomenon of increasing income but not increasing profits.

after visiting and summarizing, the reasons why property management enterprises increase revenue but not profit are as follows

cost increases: for example, labor costs, material prices and other costs increase, this leads to an increase in the operating costs of the enterprise, thus affecting the profitability of the enterprise.

Improper management: Property management companies need to invest a lot of management resources to ensure the quality of service. If improper management, such as the lack of standardized processes and systems, and the low quality of employees, may lead to a decline in service quality, thereby affecting The business development and reputation of the enterprise.

The market competition is fierce: the market competition of property management companies is fierce. If the company cannot have core competitiveness, such as lack of innovation ability and insufficient brand influence, it may be difficult for the company to obtain more customer resources and market share.

backward business model: if the business model of an enterprise is too old, if it fails to adopt scientific and technological means to improve management efficiency in a timely manner, or fails to help owners save costs and provide some characteristic services, it will also directly affect the profitability of the enterprise.

Policy instability: The property industry has policy restrictions in certain areas, such as rent price control, property cost control, etc., and the instability of these policies may also limit the profitability of property management companies.

how to use smart property management software to solve the problem of low per capita efficiency of property management enterprises?

smart property management software can help property management enterprises to improve their per capita efficiency in the following ways:

standardize the process: smart property management software can guide employees to work according to the prescribed process and standardized system of property management, and avoid unnecessary procedures, achieve high efficiency operation.

Data integration: Smart property management software can integrate and manage property information, provide more comprehensive, accurate and timely data support, assist employees to deal with problems quickly, and shorten service time.

Strong general adaptability: smart property management software is universal and can meet the needs of multiple scenarios, such as equipment or automation systems, remote supervision and other technologies to retain good versatility. Compared with the previous client requires additional configuration environment, it reduces the difficulty, gateway and resource cost of switching workplaces, increases the flexibility of working in some special occasions, and promotes a larger scope.

Data analysis: smart property management software can help enterprises to carry out data statistics and analysis, so as to optimize the allocation of human resources, find and solve problems in time, and improve comprehensive benefits.

Customer service: smart property management software will support customers to solve some problems, reduce the most direct communication load of employees, and improve customer satisfaction and service efficiency.

Based on the above, Smart property management software can help property companies standardize processes, improve work efficiency, shorten service time, provide data analysis and other advantages, and thus achieve more efficient property services.